Name: Carlos
Age: 38
City: Edison, NJ
Job: Delivery Driver
Challenge:
Carlos, a 38-year-old delivery driver, spends up to 10 hours a day navigating traffic, managing time-sensitive deliveries, and dealing with unpredictable customer interactions. While he takes pride in doing his job well, the non-stop pace and lack of routine began taking a toll. Over time, Carlos noticed that he was constantly tense—clenching the steering wheel, experiencing shallow breathing, and having trouble sleeping at night.
He often felt like he was stuck in “go mode,” even after his shift ended. The pressure to meet delivery windows, unpredictable weather, and minimal downtime left him feeling anxious and on edge. Without coworkers to vent to or a clear boundary between work and home, Carlos struggled with loneliness and mounting stress. He realized he needed support to manage these mental and emotional challenges and avoid burning out.
Coaching Solution:
Through coaching, Carlos developed tools to manage his anxiety, create structure within his unstructured days, and prioritize his mental health—even on the busiest delivery routes.
Mental Reframing & Self-Talk:
Carlos introduced a post-shift “cool-down” routine to help transition from work to home life. This included a 10-minute walk, stretching, and screen-free time before interacting with family. He also started keeping a voice memo journal, recording reflections and wins from the day to give himself closure and reduce mental clutter.
Creating Structure & Boundaries:
Carlos introduced a post-shift “cool-down” routine to help transition from work to home life. This included a 10-minute walk, stretching, and screen-free time before interacting with family. He also started keeping a voice memo journal, recording reflections and wins from the day to give himself closure and reduce mental clutter.
Social Connection & Self-Care:
Carlos introduced a post-shift “cool-down” routine to help transition from work to home life. This included a 10-minute walk, stretching, and screen-free time before interacting with family. He also started keeping a voice memo journal, recording reflections and wins from the day to give himself closure and reduce mental clutter.
Outcomes:
- Lower daily stress and anxiety
- Better sleep and physical relaxation
- Greater emotional awareness
- Improved work-home balance and mood
Carlos’s takeaway:
“I used to think I just had to power through the stress – keep my head down and get the job done. My coach showed me that taking care of my mental health doesn’t slow me down – it actually helps me be better at my job and at home. Thanks to her, I’ve got tools now to stay calm, stay present, and not carry the stress with me.”