Here at YourCoach, we pride ourselves on providing best-in-class health coaching services to some of the world’s leading organizations. And we don’t use the term “best-in-class” lightly. For us, it’s not just a label, it’s a promise backed by real results. So what does it really mean to be at the top of our industry? What does it mean to deliver exceptional health coaching through cutting-edge technology and a high-performing network of professionals?
This deep commitment to quality is what sets us apart in everything we do. Our partners trust us not just because we provide REAL health coaching services through the largest validated network of health coaches, but because we deliver consistent, proven outcomes. From client satisfaction to measurable behavior change, we hold ourselves and our coaches to the highest possible standards. In today’s blog, we’re sharing three reasons why YourCoach health coaching continues to lead the industry, and define what it really means to be best-in-class.
Our health coach validation process is one of the most rigorous in the industry.
Most platforms work with “certified” coaches. But most of the time they don’t go beyond checking their coaching certifications or accreditations. At YourCoach, that’s just the starting point. We’ve developed a comprehensive validation process that goes far beyond credential checks. We assess coaching style, impact, and alignment with science-backed methodologies. And it doesn’t stop there. We continuously manage for quality to ensure every coach delivers health coaching support that works.
Every coach in our 4,000+ strong network – the largest network of health coaches out there – has been vetted for quality, compliance, and results; and not just once, but continuously. For the coaches we work with, we evaluate their performance and train them closely on our YourCoach protocols and that of our partners. This ensures that when you partner with us, you’re not just getting access to REAL health coaching through certified professionals, you’re tapping into a high-performing network of validated experts delivering real outcomes (and where it makes sense for you, tailored to your practices and protocols).
We drive consistently high customer satisfaction scores thanks to our science-backed outcomes.
While other solutions struggle with engagement or retention, YourCoach consistently delivers results that matter. We maintain one of the highest customer satisfaction scores in the industry, backed by an 86%+ month-over-month client renewal rate across our partners. Why? Because our health coaching drives real behavior change that has an impact in and out of the workplace.
Our Observational Outcomes Study unpacks the proven results our health coaching provides. For example, 63% of participants advanced through at least one stage of change and 64.8% reported improved emotional wellbeing after just 2 coaching sessions. Not only that, but 68.3% of participants showed a reduction in their anxiety levels after just two coaching sessions and 63.4% showed improvement in their resilience. These are not surface-level engagement metrics, they’re meaningful, science-backed indicators of lasting change. This is why our partners see long-term value, and why their clients, members and patients keep coming back. This is what makes us best-in-class.
We ensure consistent quality through our dedicated operations team.
Thanks to our dedicated team and our HIPAA-compliant technology, we’ve designed a seamless process to scale health coaching operations all while maintaining high-quality services. We offer robust, 100% quality monitoring every step of the way. Our health coaches are supported by a seasoned operations team and guided by clearly defined service-level agreements (SLAs) to ensure we not only meet, but exceed our partners’ expectations.
From onboarding to day-to-day management, we operate under strict HIPAA compliance and offer business associate agreements (BAAs) to safeguard your and your clients’ data and your reputation. We become an extension of your team, with dedicated support that adapts to you, not the other way around. With YourCoach, you’re not just getting a health coaching solution. You’re gaining a fully operational partner who’s committed to delivering high-quality, compliant, and scalable coaching, so you can focus on what you do best.
At YourCoach, we are dedicated to setting the highest standard of excellence in health coaching. We don’t just embody best-in-class coaching, we’ve defined what it means to be best-in-class in the industry. Through rigorous coach validation, science-backed outcomes, and unwavering operational excellence, we deliver REAL health coaching that drives real change. Ready to learn more? Get in touch with us at team@yourcoach.health.
FAQ:
How does YourCoach ensure the quality of its health coaches?
At YourCoach, quality starts with rigorous validation. Every coach in our network undergoes a comprehensive assessment that goes beyond certifications to evaluate coaching style, effectiveness, and alignment with science-backed methodologies. We continuously monitor performance to maintain high standards, ensuring every coach delivers consistent, results-driven support tailored to your needs.
What kind of outcomes can I expect from YourCoach health coaching?
YourCoach health coaching is designed to drive meaningful, measurable change. Our Observational Outcomes Study shows that over 60% of participants advance through behavioral change stages, improve emotional wellbeing, reduce anxiety, and build resilience, just after 2 coaching sessions. These science-backed results translate into higher satisfaction and long-term client engagement.
How does YourCoach maintain consistent and high-quality health coaching?
Consistency and quality are of top priority for us. YourCoach combines rigorous quality monitoring with a dedicated support team that oversees day-to-day coaching operations. We use clearly defined service-level agreements (SLAs) and proprietary technology to ensure the highest level of coaching. This operational excellence guarantees a dependable, seamless coaching experience that you and your clients, members and patients can trust.